contains information concerning problems
that may occur when installing or running
FrameViewer release 5.5.
If Installer adds Win32s components
to the system, it will restart Windows.
It is important to exit Windows manually
and reenter Windows after installation.
This ensures that memory is freed and
available to Windows applications. The
following error messages may appear
"The path is not valid." - During installation,
this error message appears when attempting
to install the Detective in a file instead
of in a directory. Try installing again,
and specify a directory instead of a
file in the Destination Path dialog
"DSHELL caused a GPF in module mstest.exe."
- If this error message occurs during
installation, try resetting the video
driver to VGA and reinstall the On-Line!
Detective. SoftTech Solutions recommends
contacting your video card manufacturer
about the availability of an updated
.ini and .inf files - The fvnetset.ini
file contains configuration information
and can be modified. The fvnetlay.inf
file contains fileset information for
the installer and should not be modified.
For All Administrators
Be sure users have write permission
for the directory in which FrameViewer
was installed. If directory permissions
are changed to read-only after installation,
this product will work, but user preferences
and session information will not be
updated in .ini file.
Insufficient memory error - If the
Windows TEMP directory has less than
35K of space available, FrameViewer
may unexpectedly quit. Before starting,
remove any unneeded temporary or swap
files from the Windows TEMP directory
and make sure that there is adequate
space available in this directory.