FTP Instructions
  Phone & Email Support
  Registration Info
  Players & Readers


    > Downloads > 18.2 > Register
*First Name:  
*Last Name:  
*Confirm E-mail:  
The e-mail address you submit will be your registered
address for sending your FTP Access Password and
important update notifications. It will also double as your
official User Name.

You will need both the User Name and Password to log on
to the FTP update site.

Suite, Apt, Building etc:
*Zip Code:  
*Work Phone:  
*CD Installation Password:
Check box on the left if you don't know your CD Installation Password.

Where do I find my CD Installation Password?
Your CD Installation Password (CD Key) was printed on the registration form that was originally shipped with the product.
*Product Edition:  
Questions / Comments:
Please fill out all the above information. It is very important that we identify the actual user of the On-Line! Detective® - not the purchasing agent. Registered Professional and Standard Edition users are eligible for fixes, product information, and technical support. FTP Updates are for the Professional Edition only. After registering, qualified users of the Professional Edition will be issued a unique User Name and FTP Access Password. You will need this information to log on to our FTP site.

Notification containing your personal User Name and FTP Access Password will be provided via e-mail. Please call (248) 475-4758 or visit our site at www.itsupportal.com if you have any questions.

^ FTP eligibility also based on original subscription agreement.