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    > OnLine! Detective® > Press Releases
 
   
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04.13.06 - Montreal IT Firm to Private Label Michigan Software Geared for Sun Microsystems, Solaris
03.31.06 - XS International of Atlanta to Private Label Auburn Hills, MI Software for Sun, Solaris Operating Systems

Montreal IT Firm to Private Label Michigan Software Geared for Sun Microsystems, Solaris
04.13.2006

AUBURN HILLS, MI -- SoftTech Solutions LLC announced Tuesday Montreal-based DigiDyne Inc. will private label its On-Line! Detective® for Sun.

Through its Support and Professional Services line of business, DigiDyne will be distributing the Detective as "Parasol." The product is geared to serve as a structured knowledge base, troubleshooting and training tool for those who support, manage and/or maintain products within the Sun Microsystems and Solaris computing environments.

"Parasol will provide our customers with a greater level of autonomy by giving them access to a wealth of information, allowing them to effectively troubleshoot, diagnose and repair their Sun environment," said Albert Poole, vice president of DigiDyne Inc. "We enhance the power of Parasol with our own knowledge and experience, backed by years of managing hundreds of support contracts, for businesses of all sizes, including large multi-nationals and numerous government departments at the municipal, provincial and federal levels.

"Combined with our bilingual (English/French) 24/7 help desk, vast parts inventory and our Solaris system administrators, DigiDyne brings an efficient, cost-cutting solution to the table here in Canada."

Since 1981, DigiDyne has been committed to improving customer business profitability and performance while simplifying IT operations. With branch offices in Laval, Quebec City, Ottawa and Toronto, the Canadian company specializes in highly practical, standards-based and scalable IT solutions that meet its clients' needs and budgets for today and tomorrow.

"This will prove to be a very effective solution for end-users," said Paul Violassi, president and founder of SoftTech. "We have hundreds of data centers utilizing the Detective today. DigiDyne's solution provides the immediacy of parts, telephone support and any deep technical expertise the end-user may require. I have been most impressed with their 'on-demand' service capabilities."

SoftTech Solutions is a developer of on-line diagnostic tools, technical documentation and training for field technicians and system administrators. Since 1995, SoftTech has been devoted to producing its On-Line! Detective for Sun, a tool used by system administrators and hardware technicians who support Sun Microsystems computing environments.

SoftTech currently supports thousands of customers in 26 countries.

Contact Information:
Paul F. Violassi
p: 248.475.4758 X230
f: 248.475.5757
paulv@stsolutions.com
sundetective.com

 

XS International of Atlanta, Global Provider of IT Support to Private Label Auburn Hills, MI Software for Sun, Solaris Operating Systems
03.31.2006

AUBURN HILLS, MI -- SoftTech Solutions LLC, based here in Metro Detroit, announced it forged a new partnership with XS International Inc.

Starting immediately, Atlanta, Ga.-based XS will private-label SoftTech's On-Line! Detective® for Sun through its X-party(SM) Maintenance & Support service line. The product will be labeled X-party(SM) KnowledgeCare. It offers a structured knowledge base for those who support, administrate or maintain Sun Microsystems or Solaris® operating environments.

"X-party(SM) KnowledgeCare will provide all the information our customers need to safely and effectively troubleshoot, diagnose and repair their Sun environment," said Todd Bone, CEO of XS International Inc. "We wrap our 24/7 telephone support, on-site parts and training around this knowledge base for a customized solution called ImmediateCare. As a result, the support they receive is superior to anything the OEM can provide, while saving on maintenance and support costs."

"This will prove to be a very effective solution for end-users," states Paul Violassi, president and founder of SoftTech. "We have hundreds of data centers utilizing the Detective today. X-Party's solution provides the immediacy of parts, telephone support and any deep technical expertise the end-users may require. I have been really impressed with their 'on-demand' service capabilities."

XS International, Inc. provides customers with IT services that lower the total cost of ownership. Through X-party(SM) Maintenance & Support (www.xparty.com), XS provides support 24 hours a day, seven days a week. Since 1990, XS has specialized in refurbished enterprise computers, system maintenance and asset recovery services. XS has over 3,300 customers in 65 countries and is headquartered in Atlanta, GA, USA, with offices in the United Kingdom, Brazil and New Zealand.

SoftTech Solutions is a developer of on-line diagnostic tools, technical documentation and training for field technicians and system administrators. Since 1995, SoftTech has been devoted to producing its On-Line! Detective for Sun, a tool used by System Administrators and Hardware Technicians who support Sun Microsystems computing environments.

SoftTech currently supports thousands of customers in 26 countries.

Contact Information:
Paul F. Violassi
SOFTTECH SOLUTIONS
p: 248.475.4758 X230
f: 248.475.5757
paulv@stsolutions.com
sundetective.com

Philip Mowris
XS SOLUTIONS
Director of Marketing
d: 678.537.4105
w: 770.740.0040 x105
f: 770.740.0121