The Detective is the result of diligent research into
all sources of Sun information, both published and unpublished
as well as input from thousands of technical users.
This information is organized into a logical and structured
framework to provide fast access to hardware and Solaris
related issues, such as, Troubleshooting, FRU Removal
and Replacement Procedures, Part Number Cross-References,
Configuration Rules & Guidelines and all aspects of
The Detective Saves Time
The standardized approaches within the On-Line! Detective
for Sun (The Detective) provide users with documented
'best practices' for troubleshooting and resolving most
Sun hardware and Solaris related issues. These unique
diagnostic routines have the ability to pinpoint a problems
root-cause and offer sequential steps for resolution.
Both basic and advanced procedures are covered within
the Detective including: low level diagnostics, the
OpenBoot Prom, Panic, System and OS Configuration, Patches,
advanced diagnostic routines and other practices for
more effective administration, maintenance, and support
of Sun systems.
The Detective enables you
to have more proficiency
The design of the On-Line! Detective accommodates
everything System Administrators will be faced with:
Lights Out Management, Sun Fire Administration, E10K
Administration, system tuning, even a listing of all
Unix Commands (Man Pages) including switches and examples.
All Solaris versions are revealed in great detail with
sequential installation instructions and screen captures
with "coaching" from experts.
Keeping Sun Information Current
The Detective is shipped on CD-ROM for deployment on
Solaris or Windows operating systems. New releases of
the Detective are issued annually, and frequent, interim
updates are available to customers through SoftTech's
secure FTP website. Every Detective user is required
to obtain a Software License. Certain organizations
are eligible for Site Licenses.
Please take a closer look
at the Detective:
Detective Product Detail
Sun Workstations & Servers
Sun Netra Systems
Sun Storage Arrays Technologies
in the Sun Environment
Sun and Third-Party Parts
Troubleshooting a Sun
Solaris and System Administration