Archive for January, 2012

On-Line! Detective Customer Profile: CHE Consulting, Inc.

January 10th, 2012 Comments off






Company Name: CHE Consulting, Inc.
Based in: Fenton, MO

CHE Consulting has been providing enterprise systems hardware maintenance & support services for Oracle, Sun, IBM, EMC, HP and more since 1997. They are the only third party maintenance provider or independant service organization that has an agreement with Oracle to provide replacement microcode updates, firmware, firmware updates and engineering changes on select STK storage products.

CHE has used the On-Line! Detective since 2008 to “assist customers via our 24 hour help desk to triage service incidents.”

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